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FAQ

Do you have a price list for your services?

Unless we have specific specials, most of our work is quoted to our customers. We create custom work specifically tailored to your business and it's needs, therefore we don't give a fixed price for our work. We will give you a fair price on our services and work diligently to meet your business needs.

What services do you offer?

Our main focus is getting your business developed online. We strive to keep a realistic look at helping small business owners afford to get quality design, web applications, and online development with professional service. This business was created to open the doors for small business owners who might need help with promoting their business on the web. We are constantly looking at new avenues to help online business grow.

I can get business for a lot cheaper elsewhere.

You just might! However, we value our work and strive to give you the best. We want the best from our team and therefore, we want to offer them the best for their work. You can pay less, but you usually get what you pay for. We offer all our customers upon completion of their first project with us a free lifetime service guarantee on all our products. If you ever need help with anything we have developed for you, just contact us -- anytime!

Is all business done over the internet?

You’ll start your project on the Internet by filling out our contact form for a quote. You will then be contacted by us through email for follow up questions and contact info. Most of our business is on the internet for your convenience and the specifics of our job require this. If you prefer to talk to a live person, you can also use one of our IM's (Instant Messages) or a phone number can be assigned for you to call. Our team will then help you define goals for your design project, answer your questions, and make sure your design process runs smoothly.

What forms of payment are accepted?

We currently accept PayPal, Google Checkout, 2CheckOut, and MoneyBookers (International payments). For donations and general payments - Our preference is PayPal - which can accept all major credit cards and donations, but if you feel more comfortable with another form of payment not listed, we will be more than willing to work with you on the details.

Who has the copyrights for my work?

You keep all copyrights of your design work unless specified in contract. We do reserve some copyrights for promotional, web applications, and other resale products as described per product-client basis.

Do I pay now or later?

Actually both. We require a down payment of 50% of the first payments expected total billing up front. The remaining balance will be due before the project is transfered to the client.

What formats can I receive my project in?

We offer a variety of formats including, but not limited to; AI, PSD, JPG, GIF, BMP, HTML, CSS, PDF, EPS, PNG, PHP, and ASP. All files in your desired format will be sent to you pending receipt of final payment. Previous versions of any design work before final payment will be displayed with a watermark in low resolution. Any program before final payment will be shown on our servers.

famousartguy.com

WazooDomains.com

image"Matt's brilliant logo design and Flash graphics were simply outstanding...far beyond my expectations. Thanks again for such a great logo design and Flash graphics. They make my site come to life."

--Randy Pfeuffer, AK

HunterSportsTalk.com

image"Matt did an awesome job with the site. Creative ideas, awesome graphics and great attention to detail. I suggest the Famousartguy for all your web site needs. "

--William Hunter, AL

The A & H Bindery

image"It really is refreshing to find someone who is as kind, courteous and willing to please customers as much as you do. Thank you for listening to our needs and making magic happen. Not only do we appreciate you helping us complete the development of our latest logo, but also the creation & design of the digital artwork."

The A & H Bindery, IL

 
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